Shipping Disclaimer

YoFlorist Delivery or Shipping Disclaimer:

 

The YoFlorist.Com Promises:

We promise to make every moments as graceful as can be with warm personal services, fortified with respect and professionalism.

 

We assure you of a full refund or replacement in case you are not satisfied with our services. Customer satisfaction is something we take most seriously and we are constantly trying to improve our services. But we cannot do this successfully without your feedback. We value all our customers and orders. Here please go through this shipping disclaimer and be informed and clear about our products and services, how much we care our customers and orders.

 

YoFlorist Network deliver fresh flowers through its strong and professional local florists network across India and internationally. All our local florist affiliates can understand the value of sending fresh flowers to someone. So please place your flower or gift order with confidence.

 

Must Know About Your Order:

 

Order Changes and cancellations:

 

YoFlorist is unable to cancel or change product or address orders already in process and out for delivery at our affiliate local florist.

 

Same day or midnight or Remote location orders are processed immediately and usually not possible to change anything. Only changes in the orders can be entertained 24 working hours prior to the delivery date in Domestic deliveries unless confirmed by our customer care team via email.

 

For Courier Orders, you are advised to intimate its 5 working days prior to the date of delivery unless confirmed by our customer care team on email.

 

For International Delivery, you need to intimate 48 working hours prior to the date of delivery unless confirmed by our customer care team on email.

 

Shipping and Delivery Policy:

 

YoFlorist hand delivery most of its gifts and bouquets personally by business professionals and give their best quality as possible. We do deliver most of our products same day, making sure same day orders must be received before 3.00pm Monday to Sunday, IST. Order received after 3.00Pm, IST may be delivered next day or on desired date.

 

Problem With An order:

YoFlorist always tries its level best to give the best timely and quality service to its customers. All our business affiliates are key professionals in their area and they understand the languages of flowers and meaning of delivery flowers to someone.

If, at any time you face any problem with an order, please let us know immediately by email or speaking to our customer care team. They will definitely help you on your query. It is not possible to give time of delivery to rural location addresses, hotels, hospitals, military or army areas.

 

YoFlorist advice you to place your orders on major festival or occasion at least 2 days in advance. Because sometime it happens courier and express products may not be delivered combining. In those cases, we reserve the right to execute the deliveries separately or in installments, which shall not receive you from your obligation to accept and pay for remaining deliveries. Our service provider business partner does not call prior to delivering packages and we cannot guarantee the time of delivery.

 

SPECIAL DELIVERY NOTES:

 

Delivery to Hospitals:

 

YoFlorist delivers flowers to hospitals. You are requested to add the hospital name and phone number, name of the patient, room number or ward number of the recipient. Most hospitals, do not allow flowers bouquet to hospital in that case, you are requested to provide any contact number of the attendant with the patient, So that we can deliver to the attendant at hospital receptions.

 

Please note many ICU patients are not permitted to receive flowers, please check with the hospital and attendant with the patient before placing the order. No cancellation or refund of the order allowed in these circumstances.

 

Delivery to Hostel or Guest Houses:

 

YoFlorist delivers flowers and gifts to hostel. You are requested to add the hostel name, full address, Hostel phone number, room number name of Tour Company, if any.

 

In case the recipient has not checked I at the hostel on the delivery date, the order will be left at the reception and the order will be assumed as executed. If the person has checked out of the hostel by delivery date, the order will be assumed as executed and no refund will be made in such cases.

 

Delivery to Wedding Halls / Marriage Party:

 

YoFlorist delivers flowers and gifts to wedding ceremonies or marriage halls. We will deliver the gifts to the responsible member of the host only and we can try to give the name of the recipient by email. But you need to give the complete and correct active contact number and time of marriage.

 

Substitution Policy:

 

Sometimes, substitution of fresh flowers and containers are necessary due to temporary, regional availability issues. If there is the same with the gifts you have selected, our experiences florist will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. We however reserve the right to substitute the flowers including colors and type of flowers in case of non-availability of the desired products.

 

YoFlorist Same Day Flowers & Gifts Delivery Policy:

All same day deliver order will be made between 9.00am to 8.00pm on the desired date. We will attempt the deliver once only; address change or redelivery not possible in any circumstance until 24 hours prior notice.

 

YoFlorist Midnight Flowers & Gifts Delivery Policy:

 

All midnight deliver order will be made between 11.30 pm to 12.30 am (IST) on the desired date. We will attempt the deliver once; address change or redelivery not possible in any circumstance until 24 hours prior notice.

 

You are advised to select the desired date of midnight delivery as the date prior to the occasion date. For Example: If occasion is on 15th Aug, then select 14th August as desired date for midnight delivery.

 

YoFlorist Fix-time Flowers & Gifts Delivery Policy:

Please place your order one day prior to the date of delivery for Fix time delivery.

 

YoFlorist Remote Area Flowers & Gifts Delivery Policy:

Please place your order one day prior to the date of delivery for remote area delivery.

 

YoFlorist Courier Gift Items Delivery Policy:

Please place your order 5 days prior to the date of delivery for courier gifts.

 

YoFlorist International Flowers & Gifts Delivery Policy:

Please place your order 2 days prior to the date of delivery for international delivery.

 

YoFlorist is not responsible for:

 

YoFlorist will be able to attempt delivery for your order only ONCE. In the event the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible.

 

YoFlorist always try its best to deliver the goods to the concern person. But, we will consider the order executed and charge the full amount from the customer and no cancellations or refund will not done under the following circumstances:

 

·         Wrong shipping / delivery address

·         Recipient not available

·         Premises locked or address changed

·         Wrong landline or mobile number or contact number switched off.

·         Recipient refused to accept the gifts

·         Delivered the products at the gate or reception or to neighbor

 

YoFlorist Products and Pricing Policy:

 

All the products displayed in the site are photo shouted and edited using software.  Please note that colour of the products design may differ on your monitor or may not be correctly displayed. The availability of the product and design may change at any time without notice.

 

All the product prices listed on the site are subjected to change at any time without notice.

 

YoFlorist Holiday or Seasonal Policy:

 

YoFlorist cannot commit delivery on Public Holiday, National Holidays or Band (City Strike) in the Country, state or cities of the delivery location. For our cooperation, please check the national holidays or band in your city or country before placing your order.

 

YoFlorist Valentine’s Day Special Disclaimer:

Valentine’s Day is one best gifting occasion in flowers and gifting industry. Due to large volume of orders we cannot commit any time of delivery of your order on Valentine’s Day, 14thFeb every year. Due to seasonal rush, Flowers may come in buds stage with your order. We assure your order will be delivering as soon as possible on that day. Also we notify our customers earlier about cut-off time of ordering flowers and gifts for Valentine’s Day. Order place after the cut-off time and date, will be deliver next day of Valentine’s Day, 15thFebruary only. So you are requested book your seasonal orders in advance. Thank you for your cooperation’s.

 

YoFlorist Mother’s Day Special Disclaimer:

Mother’s Day is 2nd bests gifting occasion in flowers and gifting industry. Due to large volume of orders we cannot commit any time of delivery of your order on Mother’s Day. Due to seasonal rush, Flowers may come in buds stage with your order. We assure your order will be delivering as soon as possible on that day. Also we notify our customers earlier about cut-off time of ordering flowers and gifts for Mother’s Day. Order place after the cut-off time and date, will be deliver next day of Mother’s Day. So you are requested book your orders in advance in seasonal rush time. Thank you for your cooperation’s.

 

YoFlorist Diwali Special Disclaimer:

Diwali is the most important and biggest festival celebration in India and other countries. Due to large volume of orders we cannot commit any time of delivery of your order. For Diwali Courier gifts you are requested to place your orders minimum 5 days advance. Also we notify our customers earlier about cut-off time of ordering flowers and gifts for Diwali. Order place after the cut-off time and date, will be deliver after Diwali. So you are requested book your orders in advance in seasonal rush time. Thank you for your cooperation’s.

 

Experience the happy, safe and secure online shopping at YoFlorist.

 

Thank you for your time and consideration. Please share your feedback with us at contact@yoflorist.com or care.yoflorist@gmail.com

 

Thanks & Regards,

 

Team YoFlorist